CLIENT SUCCESS STORY

Boosting Verified Leads from 64% to 85%: How Our Tailored List-Building Services Powered the Client's Sales Growth

THE CLIENT

A cloud-based platform offering online application and cross-browser testing services

The client’s platform provides developers with instant access to a cloud-based testing environment, enabling them to rigorously test their websites and mobile apps across 2500+ real devices and browsers. This eliminates the need for teams to maintain in-house testing infrastructure. Users can test their software products remotely, capture bugs, report issues, and notify the appropriate team members effortlessly.

PROJECT REQUIREMENTS

Tailored Lead Data Collection

To drive business growth and customer acquisition, our client sought a team of skilled web data researchers to manually source and gather information on key professionals in leadership roles across both technical and non-technical industries. Their goal was to build a highly targeted, accurate, and customized lead list from the United States, European Union, and Asia-Pacific regions. Additionally, the client required detailed account profiles, tailored to their specific needs, ensuring that the data was relevant for effective pitching and marketing efforts.

“We had previously used scraping techniques and even purchased a pre-built database to boost our sales. However, we realized those approaches were not effective for our needs. This time, we were looking for a customized, highly accurate list of potential customers to precisely target our audience. After learning about Adobe custom list-building services, we felt confident that this would be the right solution for us.”

-Client

PROJECT CHALLENGES

Lead generation and segmentation for our client

  • Identifying relevant profiles: One of the main challenges we faced was pinpointing the right profiles and ensuring they aligned with the client’s specific criteria. To address this, we dedicated a team of five experienced research specialists to meticulously curate a highly relevant and tailored list of prospects.
  • Distinguishing technical and non-technical profiles: Another challenge was accurately differentiating between technical and non-technical profiles. Careful attention was required to select the right profiles from subscription-based B2B databases while avoiding any misuse of credits. To tackle this, our team underwent intensive training before starting the project.
  • Lead segmentation and prioritization: Proper segmentation and prioritization of leads based on the client’s needs posed another challenge. We had to carefully assess various factors, such as roles, responsibilities, industry, and decision-making authority, to classify and prioritize the leads effectively.
  • Ensuring 80% accuracy in provided leads: The client set a goal of 80% accuracy for the provided leads. To meet this expectation, our team conducted thorough data verification, cross-checking profiles and lead information with reliable sources to ensure the accuracy and reliability of the data for the client’s sales team.
  • Addressing missing data during verification: Some extracted information required additional verification through LinkedIn, especially when certain prospects lacked current or past job titles. In these cases, we reviewed the job application pages of their current companies to uncover valuable insights about their roles and responsibilities.

Advantages of Custom List Building Compared to Purchasing Pre-made Databases

Target your ideal audience based on specific criteria, ensuring you avoid irrelevant contacts often found in pre-made databases.
Gain access to accurate, up-to-date, and relevant data, eliminating the risk of wasting time and resources on outdated or incorrect information typically found in purchased databases.
Enhance cost-effectiveness by paying solely for relevant data, whereas pre-made databases may yield poor ROI if the information is inaccurate or not aligned with your target audience.

Client Feedback

It has been a fantastic experience collaborating with the team over the past few months, and I would rate it on a scale of 0-10:

  • Quality of ICPs delivered: 9/10
  • Speed (Project delivery on time): 10/10
  • Understanding of project requirements: 9/10
  • Proactiveness: 9/10
  • Flexibility: 9/10

The team quickly learned, adapted, and delivered relevant ICPs as per the training, making necessary adjustments to the process at Adobe, which ultimately led to exceptional results.

We are pleased with the service and the quality the team has achieved. Additionally, we are extremely satisfied with the use of Apollo credits, as the team avoided wasting credits on irrelevant profiles.

Results attained

In just two months, we helped our client boost their verified lead percentage from 64% to an impressive 85%, starting the project in December 2022. Impressed by the results, the client extended our contract from three to six months and has now selected us as their go-to partner for custom list-building services for contact discovery. As a result of our efforts, the client has also experienced a remarkable 30% increase in their sales performance.

Project Outcome

project outcome
To fulfill our client's requirement for a detailed list of potential - customers, we were given specific parameters, including target industry domains such as Engineering, DevOps, IT, Quality, and others. The data collection focused on job titles ranging from director to VP, CTO, Head lead, manager, and developer. Our team carefully researched and extracted relevant lead data from LinkedIn, Zoominfo, Hoovers, and Apollo databases, ensuring the gathered information was compiled accurately in a centralized database for easy access and analysis.
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Analyzing data to pinpoint qualified leads - After gathering data from Apollo and extracting relevant details from LinkedIn, we thoroughly examine each individual’s profile to evaluate their involvement in software or app testing. Additionally, we assess their level of priority and decision-making authority to classify the lead as high-priority or not. To effectively identify suitable leads for software or app testing, we follow a comprehensive process of downloading lists from Apollo and sourcing pertinent information from LinkedIn. Each profile is carefully reviewed to assess alignment with the client’s services, and we further evaluate their decision-making role and priority level to determine whether they represent a valuable lead.
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Developing Ideal Customer Profiles (ICPs) and Accounts - Once the most promising prospects were identified, our team proceeded with account profiling services, creating detailed profiles for ideal customers. These profiles included essential information such as contact details, job titles, responsibilities, and more. The key challenge in this phase was to gather, compile, and create these customer accounts swiftly while ensuring accuracy and avoiding any errors.
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Creating a Tailored B2B Prospect List - As part of our custom list-building services, we deliver a highly accurate and tailored list of prospects, including essential details such as Name, Account Domain, Job Title, Lead Relevance, LinkedIn Profile URL, Priority, and additional comments explaining the quality of each lead. Once the consolidated database is prepared, our experts meticulously verify and validate the information against trusted sources to ensure its complete accuracy.
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Enhancing prospect and company data - When information about leads is incomplete in databases, our team of experts takes the initiative to source the missing data from alternative databases, LinkedIn, and other online platforms. Additionally, we enhance the data for accounts, ensuring that we meet our client’s specific requirements by retrieving essential details about the targeted companies.
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Inbound lead data mining -Our team is tasked with performing data mining to gather detailed information on inbound leads—individuals who have expressed interest in our client's website or services. Our data researchers diligently extract comprehensive prospect data from trusted databases like Apollo, Hoovers, Zoominfo, and LinkedIn. We compile these profiles and deliver them promptly to our client, who then passes them to the outbound calling team to effectively reach out and present their proposals.