CLIENT SUCCESS STORY

Mortgage data entry for an online portal providing the most up-to-date and accurate public record information.

THE CLIENT

An online real estate marketplace providing fast access to property assessments and listings for sale.

Founded in 1993 and based in the US, our client delivers the most up-to-date and accurate public record data to its customers. The company offers continuously updated databases and custom research on all active property cases by accessing authorized data from governing bodies. Supporting brokers, buyers, and sellers, the company provides the latest public record and marketing information, including databases of new homeowners, new businesses, mortgages (both new and previously recorded), bankruptcies, foreclosures, and more.

Project challenges

An in-depth look at the initial challenges in managing mortgage data

Due to the client’s commitment to delivering accurate and up-to-date public record data, they were constantly challenged with the task of sifting through various sources, extracting pertinent information, and inputting it into their database. This led to several difficulties, such as:

  • Information overload: The client was inundated with a vast volume of real estate data from public records, making it difficult to filter out irrelevant information from government PDFs and upload it to their portal.
  • Managing time and resource-intensive tasks: Gathering, extracting key data, and entering mortgage details from multiple sources across 96 counties was a resource-heavy and time-consuming process.
  • Difficulty in aggregating data: The client faced challenges in accurately sorting, aggregating, and standardizing data from diverse sources, including foreclosure, bankruptcy, and auction information, all within tight timelines.

“We were handling a large volume of mortgage records that needed to be entered into our portal swiftly. We required professional assistance to extract relevant data, verify details, and prepare an accurate dataset on time to streamline our operations.”

Client

Human-in-the-loop approach

Our data quality management team carefully reviewed the abstracted data to ensure its accuracy, relevance, and completeness. Following our ‘human-in-the-loop approach,’ our experts manually review and extract relevant data, perform quality checks, and cross-check information against the original source (PDFs of public records uploaded to the client’s software) to maintain data integrity.

Ensuring data security with proven measures

As an ISO-certified company, we recognize the importance of safeguarding government records and have implemented strict data security protocols to ensure confidentiality.

  • Our network security policy includes advanced firewalls, multi-layer IP address netting, and secure VPN access to facilitate safe data transmission.
  • We use encrypted email and FTP protocols to prevent data breaches and unauthorized access.
  • Our facilities are equipped with robust security measures, and all data operations are closely supervised.
  • We also sign non-disclosure agreements (NDAs) to further protect the client’s sensitive information.

“In this project, precision is paramount, as we handle vast amounts of critical real estate mortgage data tied to substantial investments. Even the smallest error in data could lead to severe legal repercussions. Our team fully understands the gravity of this responsibility and ensures meticulous attention to every detail during the data abstraction and entry process for the client’s website. We are committed to delivering flawless, 100% accurate results.”

-Project manager

Transforming challenges into opportunities: Delivering reliable real estate data support to empower the client

This project entails online data entry of real estate public record information into a database for the client’s online portal. The client’s software regularly receives PDF images of public records, and our data entry team is tasked with extracting and entering the relevant data into a unified database. Through our real estate data support services, we are currently managing data for 95 US counties, with individual user logins assigned to each county. To ensure timely updates on the client’s portal, we prioritize newly uploaded PDF documents daily and quickly address any outstanding backlogs.

Project Outcome

project outcome
We prioritize the daily uploading of PDF documents and swiftly address any existing backlogs. This proactive approach allowed the client to reduce their backlog by 75%, ensuring that accurate and up-to-date information is consistently displayed on their portal.
project outcome
Thanks to our team's thorough data validation and verification process, data entry errors have been reduced by 99.9%, ensuring that only accurate and reliable public record data is displayed on the client's portal.
project outcome
Impressed by the exceptional quality of work delivered by our team, the client has entered into a long-term partnership with us, appointing us as their trusted ongoing data support provider.